STANDARD
INTEGRITY
INSTITUTE

SII / ELECTRICAL & PLUMBING

A quote says “one point”.What does that include?

Ask what materials, cable or pipe runs, opening-up and making-good are included before comparing totals. Separate electrical work, plumbing and equipment installation so you can see what is priced and what still needs an answer.

A point count is a quantity, not a scope of work. An unstated item is neither confirmed as included nor confirmed as excluded.

SII / POINT SCOPE

Illustrative scope record

“One new socket point” needs more detail.

  1. 01
    Location & use

    Which drawing, room and piece of equipment?

  2. 02
    Materials & work

    Which cable, faceplate, conduit and run length?

  3. 03
    Completion & records

    Who opens up, makes good, tests and records the work?

Fictional document-field example. Not an actual quote or an installation specification.

Follow each service through to completion.

Use matching versions of the quote, point layout and equipment schedule. Identify new, retained, relocated and removed work, then agree where the next contractor takes over.

ELECTRICAL

Electrical: board to equipment

Distribution board

Enclosure, protective devices, replacement, organisation, labels and expansion scope.

Circuits & equipment

Lighting, general sockets and equipment uses; whether dedicated circuits are included.

Sockets & switches

Locations, product series, colours, mounting heights and special types.

Data & control wiring

Network, TV, access and intercom systems, from cabling to termination and configuration.

Handover

Testing, circuit labels, board schedule, user instructions and defect corrections.

PLUMBING

Plumbing: pipework to connection

Areas covered

Kitchen, bathroom, balcony, equipment drainage and venting; retained or decommissioned pipes.

Pipes & fittings

Brand, material, diameter, jointing system and fixing method.

Equipment connections

Positioning, fitting, connection and finishing for taps, toilets, basins and water heaters.

Testing

Timing and records for pressure, water-flow and drainage tests, with correction responsibilities.

Making good

Openings, reinstatement, waterproofing, masonry and paintwork responsibilities.

This guide checks documents. Cable sizes, protective devices, circuits, pipe sizes, routes and test methods need confirmation by qualified professionals for the equipment, site and local requirements. Do not apply a generic specification from the internet.

Turn vague wording into a question someone can answer.

Scan the headings and open the items relevant to your quote. Ask for the answers in the quote, drawings or an identified attachment, with matching version references. Follow up verbal answers in writing.

Align points and materials

01Does a point mean the same work?

Wording to clarify:“New socket: per point”

A new point, relocation, extension, faceplate replacement and equipment connection are different tasks. Equal counts may include different run lengths, materials, conduit and making-good.

Ask this

Please list points by area and explain the measurement basis. Define new points, relocations, extensions, faceplate replacements and equipment connections separately. What materials, run lengths, conduit, opening-up and making-good does each rate include?

02Which circuits serve which equipment?

Wording to clarify:“Full rewire”

Match the circuit schedule to the layout and equipment schedule. A rewire label alone does not define board work, protective devices, earthing, dedicated circuits or removal of existing work.

Ask this

Please list retained, replaced and new circuits with their rooms, equipment and uses. Are board work, protective devices, earthing, dedicated circuits, removal and labels included? Who confirms cable specifications and the load arrangement?

03Which materials and faceplates are priced?

Wording to clarify:“Premium materials or equivalent”

Request identifiable brands, series, models and specifications. Check special sockets, USB, floor and weather-resistant types separately. “Equivalent” is not a substitution-approval process.

Ask this

Please identify brands, models, specifications, quantities and locations for cables, conduits, switches, sockets, board components and pipe fittings. Are special types extra? How are substitute materials compared and approved in writing?

04Does data cabling include the endpoints?

Wording to clarify:“Low-voltage cabling package”

Network, TV, phone, access control, CCTV, intercom and smart systems need more than cables. Faceplates, modules, cabinets, termination, configuration and testing may sit with different suppliers.

Ask this

Which data and control systems, points and cables are included? Who supplies or completes faceplates, modules, cabinets, equipment, termination, configuration, signal tests and labels? Which costs are outside this quote?

Check pipework and handovers

05Where do the services run?

Wording to clarify:“Conduit and wiring included”

Surface runs, concealed runs, ceiling routes and reuse of existing conduits involve different work. Clarify routes and methods before opening-up starts, including who restores the disturbed finishes.

Ask this

Please mark the main routes and installation methods on the drawings. Which conduits are new or reused, and what chasing and drilling are included? If the planned route cannot be used, how will alternatives and costs be presented before work proceeds?

06Where does pipe replacement stop?

Wording to clarify:“Replace water and drainage pipes”

Check cold water, hot water, drainage and venting by area. Identify materials, diameters, joints, fixings and what happens to existing pipes, not just the areas receiving new fixtures.

Ask this

Please mark new, replaced and retained cold-water, hot-water, drainage and venting work by area. Identify pipe brands, materials, diameters, joints and fixings. How will old pipes be removed or decommissioned, and are those costs included?

07Who makes the final equipment connection?

Wording to clarify:“Owner-supplied equipment”

Buying equipment does not assign its installation. Air conditioning, kitchen units, water heaters, dishwashers and sanitaryware need agreed delivery, positioning, power, water, controls and commissioning contacts.

Ask this

For owner-supplied and contractor-supplied equipment, who handles positioning, installation, power, water, drainage, control wiring, commissioning and finishing? Please identify contacts, delivery requirements and excluded costs.

08Who restores the surfaces afterwards?

Wording to clarify:“Making good charged separately”

Ceiling removal, wall chasing, tile drilling and wall or floor penetrations can involve several trades. Put electrical/plumbing, masonry, waterproofing and painting responsibilities in one record.

Ask this

Who handles chasing, drilling, wall and floor penetrations, ceiling removal and refitting, making good, waterproofing reinstatement, painting and waste removal? Please distinguish included, extra and undecided work, with handover conditions.

Agree testing and costs

09When is testing done, and what is recorded?

Wording to clarify:“Ready to use on completion”

Identify checks before walls or ceilings close, after equipment is connected and at handover. Name the tests, responsible people, records and correction process, linked to the work locations.

Ask this

Who performs electrical, pressure, water-flow, drainage and equipment tests, and when are results checked and recorded? What is confirmed before closing up or tiling? Are circuit labels, a board schedule, concealed-service photos and correction records handed over?

10Can you reproduce the extra-work calculation?

Wording to clarify:“Charge for actual site work”

Ask for rates or formulas, measurement rules and charging triggers. Added points, excess run lengths, special drilling, night work and board alterations need more than a note saying “extra”.

Ask this

How are new points, relocations, excess runs, drilling, night work, special equipment and board alterations priced? Please provide rates or formulas, units, measurement rules and charging triggers, including taxes and payment arrangements.

11Who approves changes, and how are omissions credited?

Wording to clarify:“Decide on site”

The person requesting work may not be authorised to approve its cost. Agree notification, quotation, written acceptance and scheduling, plus cancellation, omitted work and materials already ordered.

Ask this

Please name the change approver and explain advance notification, written pricing, acceptance and schedule adjustments. How are omitted or unperformed work and materials already purchased credited, with the total and payment record updated?

12Who handles warranty claims, and from when?

Wording to clarify:“Warranty on completion”

Installation and equipment may have different warranty contacts. Record start dates, covered work, exclusions, response arrangements and the acceptance or correction records needed later.

Ask this

When do the work and equipment warranties start, what do they cover and exclude, and who receives claims and carries out corrections? Please state the response time and how acceptance and outstanding work are recorded.

SII / INQUIRY RECORD

Send these 12 questions with your quote.

The full inquiry below includes every question, whether its explanation is open or closed. Add your quote version and drawing names after copying. Ask for a reason where an item is not applicable.

SCOPE / SPECIFICATION / HANDOVER

This tool does not send a message or approve any work.

A few more questions

Can I compare quotes using only point totals?

You can compare counts, not the scope behind them. First align point definitions, locations, materials, run lengths, work and making-good. Separate new, relocated and replacement points. Equal counts do not establish equal scope.

Must cable sizes appear in the quote?

The quote or its referenced specification should identify the cables and circuit uses. Qualified professionals must confirm cable sizes, protective devices and arrangements for the equipment loads, site and local requirements. This page does not supply universal specification values.

Why check data and control wiring separately?

Cabling, termination, faceplates, equipment, configuration and tests can be separate tasks. List each system’s points and completion scope. A low-voltage package label does not confirm that all devices or configuration are included.

Does the conduit method change the scope?

Yes. Surface or concealed work, existing conduits, wall chasing and ceiling routes involve different materials, labour, protection and reinstatement. Compare routes and methods before costs; professional confirmation of a suitable method is still needed.

How can I agree the terms for extra points?

Agree rates or formulas, run-length and measurement rules, and a named written approver. Confirm scope, cost and timing before additional work. Also record how omissions, unperformed work and materials already ordered are handled.

Can SII confirm compliance or installation safety?

No. SII reviews the supplied quote and related documents, not the physical installation. It does not replace site inspection, design or electrical/plumbing professional judgment, and does not guarantee workmanship or safety.

Still cannot match the scope to the documents?

Upload your quote and related attachments to start with Free Key Results. SII reviews documents through four dimensions and helps identify follow-up questions. It does not rate contractors.

Transparency

Identifiable scope and specifications

Consistency

Quote, drawings and equipment agree

Reasonableness

Checkable quantities and pricing logic

Executability

Clear handovers, tests and change rules

General document-reading guidance only. Not electrical or plumbing design, a site inspection, legal advice, engineering certification or a workmanship guarantee. SII assesses documents, not providers or people.

© 2026 Standard Integrity Institute (SII). All rights reserved.

This report and the website content are intended solely as strategic reference for pricing and contract negotiations, and do not constitute formal legal endorsement.

© 2026 Standard Integrity Institute (SII). All rights reserved.

This report and the website content are intended solely as strategic reference for pricing and contract negotiations, and do not constitute formal legal endorsement.