SIISTANDARD
INTEGRITY
INSTITUTE

After handover. Before the renovation contract.

A new home.What does the renovation price cover?

Compare the handover inventory with the renovation quote. Identify what stays, what changes and what you will buy separately—then name who handles installation, protection and finishing. A new property does not mean those costs are included.

Not stated does not mean excluded. List the unanswered items and ask for confirmation before drawing conclusions.

SII / Scope notes

One light. Three questions.

What is already there?
Check the handover inventory and the property. Do not assume a light fitting is supplied.
What is changing?
Keep it, replace it or add one? Record the location and quantity.
Who finishes the job?
Name who supplies, wires, cuts openings, installs and makes good.

“Owner supplies lights” identifies the buyer. It does not say whether installation is included.

Illustration, not an actual quote or technical specification

The design quote may not cover every cost before move-in.

Group the costs below and mark each as included, charged separately or awaiting confirmation. Do not count bundled work twice—or treat an unanswered price as zero.

Design and management

Survey, layouts, construction drawings, revisions, project management and supervision. Check what is contracted separately and what is bundled with the works.

Check: service schedule and fee agreement

New and altered work

List wiring, cabinets, ceilings, floors and painting by room. Identify existing items to retain, replace or move, including any making good.

Check: handover inventory, drawings and quote breakdown

Your purchases and installation

Air conditioning, lights, appliances, furniture and curtains. Confirm dimensions, delivery, handling, connections and testing—not just who buys each item.

Check: owner-supply list and installation quote

Site access and finishing

Protection for lifts, corridors, floors and existing fixtures; handling, waste removal and final cleaning. Ask building management about applicable access requirements and charges.

Check: quote notes and building access documents

List outstanding handover matters separately from newly commissioned renovation work. Ask the relevant parties to confirm who handles each item, when it is handed over and whether a charge applies. Do not assume one quote covers both.

Twelve questions to take back to the quote.

Scan the headings first. Open the explanations you need. The complete message follows the questions and stays complete whether these sections are open or closed.

What are you buying?

What drawings and services does the design fee buy?
Ask this

Please list the survey, plans, elevations, construction drawings, material schedule, visualisations, revision allowance and management or supervision services. Which are included, and how are the others charged?

Keep this record

Use a service schedule with deliverables, versions and fees. A visualisation shows appearance; it does not by itself specify dimensions or materials.

What stays and what changes in each room?
Ask this

Please compare the handover inventory and existing conditions with the proposed work. List retained, replaced, relocated and new items by room, including whether making good is included.

Keep this record

Link locations on the layout to quote items. Keep outstanding handover matters separate; do not presume they belong to the renovation contractor.

Do the drawings and quote use the same version?
Ask this

Please cross-check cabinet dimensions, ceiling heights, door counts, light fittings and socket positions. Identify the drawing and quote versions, list any differences and confirm which version is to be used.

Keep this record

Keep dated or numbered drawings and quotes. A verbal explanation or an unlabelled image does not identify the agreed revision.

Can each material and quantity be identified?
Ask this

Please give the material brand, model, dimensions or grade, plus quantities, units, measurement basis and pricing method. How will substitutions, quantity changes or changes to a lump-sum scope be agreed and priced?

Keep this record

Cross-reference item numbers in the material schedule and quote. A lump sum can have a scope attachment; it need not price every consumable separately.

Who completes each part?

Who completes the electrical, AC and network connections?
Ask this

For sockets, circuits, switches, network points, AC power and drainage, and lighting, who handles wiring, openings, connections, installation, testing and making good?

Keep this record

Name responsibilities on the point layout or work schedule. Appropriate professionals still need to confirm dimensions, capacity and methods.

Are cabinet interiors and hardware specified?
Ask this

Please show cabinet dimensions, internal divisions, drawers, shelves, doors and hardware. Identify boards, hinges, runners and handles, with their specifications and corresponding prices.

Keep this record

Use the same cabinet reference on drawings, specifications and quote items. “Wardrobe: lump sum” alone does not identify its interior or hardware.

Are protection, handling, waste removal and cleaning included?
Ask this

Please confirm protection for lifts, corridors, floors and existing fixtures, plus handling, waste removal and final cleaning. For separate charges, please state the scope and pricing basis.

Keep this record

Record charges in the breakdown or notes and check them against building access documents. Requirements and fees are not the same in every building.

Who checks and installs the things I buy?
Ask this

Please list owner-supplied items and work requiring another installer. Confirm dimensions, supply dates, delivery, handling, installation, testing, damage handling, warranty contacts and each charge.

Keep this record

Keep an owner-supply and exclusion list with delivery dates and responsibilities. Put promised extras or upgrades into the documents too.

When do you pay and take delivery?

How are additions and deductions agreed?
Ask this

Who may request and approve a change? Please explain how the price, additions or deductions and time impact are recorded and agreed before work, including the calculation for cancelled items.

Keep this record

Keep each change’s scope, amount, timing and confirmation. This inquiry does not approve work or accept an extra charge.

What can I check before each payment?
Ask this

Please list each payment amount or percentage, its trigger and the drawings, materials or completed work I can check. How are payments handled when a deliverable is unfinished or needs correction?

Keep this record

Pair the payment schedule with deliverables, not just “payment according to progress”. This guide does not prescribe a universal payment split.

When does work start and finish—and what if dates change?
Ask this

Please set out start and completion arrangements, prerequisites and owner-supplied delivery dates. How are changes, delays and extensions notified, confirmed and handled?

Keep this record

Use one schedule showing handovers between parties. A hoped-for move-in date is not the same as an agreed completion condition.

How do completion checks, corrections and warranties work?
Ask this

Please list completion checks, functional testing, cleaning, handover documents, correction work and final-payment conditions. Confirm warranty scope, start dates and who to contact.

Keep this record

Keep the completion/correction list and warranty documents. Distinguish owner-supplied products, existing fixtures and newly commissioned work.

Send the questions with the quote version.

The button copies all twelve questions. Add the quote name and version, then remove questions already answered or not applicable. Ask for the documents to be updated—not just a reply saying “all included”.

Keep three document sets with the reply.

  1. The full quote: all pages, notes, payments and exclusions.
  2. Drawings and specifications: layouts, cabinets, service points and materials, with version references.
  3. Supplements and handovers: owner-supply duties, promised extras, changes and outstanding handover matters.

This page does not send the message or save your quote or personal information.

STANDARD INTEGRITY INSTITUTE
READ → COMPARE → DISCUSS

Have the documents, but still unsure what to ask?

SII reviews your quote and attachments through Transparency, Consistency, Reasonableness and Executability to identify points needing clarification. Start with Free Key Results, then decide whether you need the Complete Risk Report.

Other new-home quote questions

Do I need a detailed check if there is no major demolition?

Check the work you are actually commissioning. It may still involve new service points, cabinets, installation, protection and finishing. Establish what the property already includes and what you want changed; its age does not establish what the renovation price covers.

If an item appears in both the handover inventory and quote, am I being charged twice?

The name alone cannot establish that. Ask whether the charge is for a new item, replacement, relocation, installation or protection of an existing item. Identify the location, quantity and work before checking for duplication.

Do I need other drawings if I have a visualisation?

A visualisation alone cannot answer questions about dimensions, materials, service points or construction details. Confirm which plans, elevations, cabinet drawings or specifications will be supplied and match their versions to the quote.

How can two quotes for the same new home differ so much?

Compare design services, work scope, materials, cabinet layouts, owner-supplied installation and supporting costs such as protection and waste removal. Separate included work, extra charges and unanswered costs before comparing totals. An unquoted item is not a zero-cost item.

Is lump-sum pricing a problem, and when should I ask?

A lump sum can have a clear scope attachment. Confirm inclusions, exclusions, the quantity basis, completion conditions and adjustment rules; not every consumable needs a separate price. Raise questions when you have the quote, before committing or paying. You can also ask after signing, but this guide does not determine your contract’s legal effect.

Does SII inspect the property, supervise work or certify a fair price?

SII reviews the documents you provide, not site conditions or workmanship. It does not rate vendors, identify a guaranteed lowest market price or make legal determinations. LEVEL 1–5 describes Document Maturity, not contractor or construction quality.

This is a guide to checking documents, not a home inspection, design service, site supervision, engineering appraisal or legal opinion. Complete answers do not make a project risk-free.

© 2026 Standard Integrity Institute (SII). All rights reserved.

This report and the website content are intended solely as strategic reference for pricing and contract negotiations, and do not constitute formal legal endorsement.

© 2026 Standard Integrity Institute (SII). All rights reserved.

This report and the website content are intended solely as strategic reference for pricing and contract negotiations, and do not constitute formal legal endorsement.